What to expect

COVID safety precautions

If you have any symptoms that may indicate a possible COVID infection (cough, runny nose, temperature or sore throat), or you are otherwise unwell, please advise me as soon as possible so we can either reschedule your appointment or arrange a telehealth / phone consult. Your safety and mine are paramount.

Referrals

If you have a diagnosed mental health condition (such as Anxiety or Depression) your GP can refer you by completing a Mental Health Care plan with you. This enables you to access up to 10 sessions through the Better Access initiative that provides a Medicare rebate.

In addition, due to COVID, the Government has allowed an additional 10 sessions (if approved by your GP) up until December 2022. Conditions may apply.

Other referrals may be accepted by third parties – please call me to discuss.

Session time

Each session goes for approximately 50 minutes, or 60 minutes for those covered by the National Disability Insurance Scheme (NDIS).

Confidentiality and privacy

Sharing your personal information is a big deal. I ensure that I abide by privacy and confidentiality requirements. This will be discussed further in the first session.

Fees

My aim is to provide a professional but affordable service to the North-west community. Fees are charged according to your circumstances. Bulk billing available to clients experiencing financial hardship. If you have any queries, please call me to discuss them.

Cancellation

If you need to cancel or change your appointment time with me, please give at least 48 hours notice where possible, to enable the session to be offered to someone else.

If the appointment has been cancelled with less than 24 hours notice, a cancellation fee equivalent to the full session cost (100%) is payable. If cancelled with 24–48 hrs notice, then 50% of the session fee is payable.